The estimated delivery time will differ with each order. Typically, we take around 7 to 10 business days to deliver an order.
Sundays, and public holidays are not set as business days for standard deliveries. Orders placed after 1 pm IST on Friday/ Saturday will be processed the following Monday morning, major Holidays excluded.
Sometimes, delivery time is subject to factors beyond our control, including but not limited to unexpected travel delays from our courier partners due to weather conditions or political disruption or strikes
Shipping rates vary based on the product, its size and volume, the packaging used and the shipping destination. The final shipping and handling charges will be displayed at the time of checkout when the shipping address is provided.
All our products are quality checked and come in a tamper proof packaging. Please do not accept the delivery if you notice that the package is tampered or damaged. In such events we request you to take photos of the tampered/damaged area, do not sign acceptance of the package, and return the package back to the carrier. Should you accept such a package, it will be deemed that the product was received in a good condition.
If your order has multiple products with different dispatch dates, all the products are shipped as one shipment, once all products in your order are ready.
We don’t do International Shipping now.
PROCESSING YOUR ORDER
Once your order has been processed and shipped, you will receive a confirmation e-mail with the tracking number of your package.
Orders will be delivered to the shipping address mentioned at the time of checkout. Our delivery partners will attempt to deliver the package three times*before it is returned to us. Please provide the complete and accurate shipping address including PIN and a contact number to ensure faster delivery.
If you are based out of a remote location or a courier non-serviceable area, please write to us with your complete mailing address and order details to [email protected]Kamalabycci.com and we will arrange for a suitable service to deliver the product. Please note that some carriers may charge an additional sum or surcharge to deliver at remote locations, in such cases we will intimate you the additional charge prior to the delivery of the same.
Shipping costs are non-refundable. If we process a refund, the cost of shipping, and any import duties, levies, payment gateway charges and currency conversion fees as part of the refund process of the product will be deducted. ( Legal Opinion) Depending on where you live, the time it may take for your exchanged product to reach you, may vary.